Claire Cooper
About Claire Cooper
Claire Cooper is the Lead Digital Product Manager at Nationwide Building Society, where she has worked since 2017. She has a background in digital insights and analytics, with previous roles at both Nationwide and the Bank of New Zealand.
Work at Nationwide Building Society
Claire Cooper has been employed at Nationwide Building Society since 2014. She initially served as a Digital Insights Consultant for one year before transitioning to the role of Digital Insight Manager - Test & Learn from 2015 to 2017. In 2017, she advanced to the position of Lead Digital Product Manager, where she has worked for seven years. Her roles have involved overseeing digital product strategies and enhancing customer experiences through data-driven insights.
Education and Expertise
Claire Cooper studied at De Montfort University, where she earned a BA (Hons) in Media and Art History. This educational background has equipped her with a strong foundation in digital media and analytical skills, which she applies in her current role as Lead Digital Product Manager. Her expertise lies in digital product management, insights analysis, and performance optimization.
Background
Before joining Nationwide Building Society, Claire Cooper worked at the Bank of New Zealand as a Digital Insights & Performance Analyst from 2006 to 2011. This five-year experience provided her with a solid grounding in digital analytics and performance measurement, which she has leveraged in her subsequent roles within the financial services sector.
Professional Journey
Claire Cooper's professional journey in digital product management began at the Bank of New Zealand, where she focused on digital insights and performance analysis. After five years, she moved to Nationwide Building Society, where she has progressively taken on more responsibilities. Her roles have evolved from a Digital Insights Consultant to a Digital Insight Manager, and now to her current position as Lead Digital Product Manager, reflecting her growth and expertise in the field.