Claire Lockwood
About Claire Lockwood
Claire Lockwood serves as the Member Relations Director at Nationwide Building Society, focusing on people engagement, commercial results, and customer satisfaction. She has been with the organization since its merger with Portman Building Society and has held various roles since 2007.
Work at Nationwide Building Society
Claire Lockwood serves as the Member Relations Director at Nationwide Building Society since 2020. In this role, she is responsible for people engagement and enablement, focusing on achieving commercial business results and enhancing customer satisfaction. Additionally, she maintains risk controls and ensures that customers have access to products that improve their financial lifestyle. Prior to her current position, she has been serving as the Local Director at Nationwide Building Society since 2007, accumulating 17 years of experience in this capacity.
Background
Claire Lockwood joined Nationwide Building Society through its merger with Portman Building Society. This transition marked a significant point in her career, allowing her to contribute to the larger organization while leveraging her extensive experience in member relations and local management.
Education and Expertise
While specific educational qualifications are not provided, Claire Lockwood's expertise is evident through her extensive tenure at Nationwide Building Society. Her roles have equipped her with skills in people engagement, risk management, and customer service, which are critical in her current position as Member Relations Director.
Achievements
Claire Lockwood's achievements include her long-standing service at Nationwide Building Society, where she has held significant roles since 2007. Her contributions to member relations and customer satisfaction reflect her commitment to the organization and its members.