Craig Allan
About Craig Allan
Craig Allan is a Branch Manager at Nationwide Building Society, where he has worked since 2019. He has extensive experience in customer service and banking, having held various roles within the organization since 2015, and he emphasizes coaching and development for his team members.
Work at Nationwide Building Society
Craig Allan has held multiple roles at Nationwide Building Society since 2015. He started as a Customer Service Representative for six months in Grantham. He then served as Personal Banking Manager for one year in Grantham from 2015 to 2016. After a brief tenure as Bank Manager in Sutton in Ashfield from 2016 to 2017, he returned to Grantham as Personal Banking Manager. Since 2018, he has worked as Customer Service Manager in Boston, and since 2019, he has been the Branch Manager in Beeston. His roles have focused on enhancing customer service and team development.
Education and Expertise
Craig Allan studied at Grantham College from 2008 to 2010, where he achieved a National Diploma in Sports Coaching and Fitness. This educational background has contributed to his strong focus on coaching and development within his professional roles. His expertise includes delivering exceptional customer service and managing teams effectively in high-pressure environments.
Background
Before joining Nationwide Building Society, Craig Allan worked as External Relations Manager at Stake Your Claim for one year in Grantham from 2014 to 2015. His career at Nationwide began in 2015, and he has since progressed through various managerial positions. His experience spans customer service, personal banking, and branch management, showcasing his adaptability and commitment to the financial services sector.
Achievements
Craig Allan has demonstrated a proven track record in delivering exceptional customer service throughout his career at Nationwide Building Society. His ambition and drive in managerial roles have led to a focus on personal skill development and the coaching of team members. His contributions have been recognized in high-pressure sales environments, emphasizing his capability in customer relations and team management.