Craig Miles
About Craig Miles
Craig Miles is a Senior Operations Support Analyst at Nationwide Building Society, where he has worked since 2015. He has extensive experience in operations and management roles across various financial institutions, including JP Morgan Chase and Barclays Bank International.
Current Role at Nationwide Building Society
Craig Miles has been employed at Nationwide Building Society as a Senior Operations Support Analyst since 2015. He works in Bournemouth, United Kingdom, where he focuses on enhancing operational efficiency. His responsibilities include creating detailed process guides that streamline everyday activities. He also analyzes department performance and produces daily management information (MI) reports for senior management, ensuring adherence to strict deadlines.
Previous Experience at JP Morgan Chase
Prior to his current role, Craig Miles worked at JP Morgan Chase from 2006 to 2012 in Clearance & Collateral Management. Over the course of six years, he gained significant experience in financial operations, contributing to the efficiency of the clearance processes within the organization.
Experience at Connells
Craig Miles served as a Senior Negotiator at Connells for one year, from 2014 to 2015, in Poole, Dorset. In this role, he was involved in property negotiations, utilizing his skills in communication and negotiation to facilitate transactions.
Background in Banking and Finance
Craig Miles has a diverse background in banking and finance. He worked at Barclays Bank International as an Account Servicing Administrator from 2003 to 2004 and later as a Telephony Customer Services Administrator from 2004 to 2006. He also spent a year at BNY Mellon as part of the Joint Investigations Team from 2013 to 2014, further broadening his expertise in financial services.
Education and Early Career
Craig Miles studied at Corfe Hills School from 1998 to 2001. His early career in banking began shortly after his education, leading to various roles that provided him with foundational skills in customer service and account management.