Daniel Goldswain
About Daniel Goldswain
Daniel Goldswain is a Product Manager at Nationwide Building Society, where he has worked since 2022. He has held various roles within the organization since 2011, including Assistant Product Manager and Product Executive.
Work at Nationwide Building Society
Daniel Goldswain has held multiple roles at Nationwide Building Society, contributing to various aspects of product management and customer service. He began his career at Nationwide in 2011 as a Customer Service Consultant, where he worked for two years. He then progressed to a Complaint Handler role from 2013 to 2014, followed by a position as a Complaints Quality Checker for three months in 2014. From 2015 to 2017, he served as a Distribution Complaints Relationship Advisor. He transitioned to a Controls Consultant role from 2017 to 2018, and then worked as a Product Executive from 2018 to 2019. Daniel was promoted to Assistant Product Manager in 2019, a position he held until 2022, when he became a Product Manager.
Education and Expertise
Daniel Goldswain studied at The University of Sheffield, where he achieved a 2:1 degree in Classical & Historical Archaeology from 2007 to 2010. His educational background provides a foundation for his analytical skills and understanding of historical contexts, which can be beneficial in product management and customer relations. His extensive experience at Nationwide Building Society has equipped him with expertise in product development, customer service, and complaint resolution.
Background
Daniel Goldswain has a professional background primarily within the financial services sector, specifically at Nationwide Building Society. His career spans over a decade, during which he has taken on various roles that focus on customer service and product management. His journey at Nationwide reflects a commitment to understanding customer needs and enhancing product offerings.
Career Progression
Daniel Goldswain's career at Nationwide Building Society showcases a clear trajectory of growth and increasing responsibility. Starting as a Customer Service Consultant, he gained foundational experience in customer interactions. He advanced through various roles, including Complaint Handler and Controls Consultant, before moving into product-focused positions. His current role as Product Manager, which he has held since 2022, marks a significant step in his career, allowing him to leverage his accumulated knowledge and skills in product management.