Darren Mead
About Darren Mead
Darren Mead serves as the Lead Digital Change Manager and Product Owner at Nationwide Building Society, where he has worked since 2014. He has a background in project management and digital product development, with previous roles at Vodafone and Holiday Autos.
Work at Nationwide Building Society
Darren Mead has been employed at Nationwide Building Society since 2014, serving as the Lead Digital Change Manager and Product Owner. In this role, he has contributed to various digital initiatives aimed at enhancing customer experience and improving banking services. Notable projects include the development of banking app enhancements, such as Savings Goals and the ability to pay someone new. He also played a key role in launching Nationwide's first real-time online savings account opening feature and led the implementation of instant registration for Digital Banking.
Previous Experience at Vodafone
Before joining Nationwide, Darren Mead worked at Vodafone in several capacities. He served as a Senior MI Analyst from 2005 to 2010, where he focused on management information analysis. He then transitioned to the role of Online Product Manager from 2012 to 2014, overseeing online product strategies. Prior to these roles, he was involved in PMO Programme Support from 2010 to 2012, contributing to project management operations.
Education and Expertise
Darren Mead studied at Southampton Solent University, where he earned a BA (Hons) in Journalism from 1998 to 2001. His educational background in journalism has equipped him with strong communication skills, which he applies in his current role in digital change management. His expertise spans product ownership, digital banking, and compliance with regulatory requirements.
Background in Business Development
Darren Mead began his career in business development at Holiday Autos, where he worked from 2003 to 2005. This role provided him with foundational skills in business strategy and client relations. His diverse background in various roles across different companies has contributed to his comprehensive understanding of digital transformation and product management.
Regulatory Compliance Leadership
In his current position at Nationwide, Darren Mead has acted as the Digital Lead for compliance with Strong Customer Authentication (SCA) regulations. He has balanced user experience with regulatory requirements, ensuring that digital banking services meet necessary standards while remaining user-friendly.