David Cantwell Ce Map, Di Pfa, Ce Rer, Cert Ltcp
About David Cantwell Ce Map, Di Pfa, Ce Rer, Cert Ltcp
David Cantwell is a Specialist Mortgage Advice Manager at Nationwide Building Society, where he has worked in various roles since 2007. He holds multiple certifications and is dedicated to delivering high-quality customer service while mentoring his team.
Work at Nationwide Building Society
David Cantwell has held multiple roles at Nationwide Building Society since 2007. He currently serves as the Specialist Mortgage Advice Manager, a position he has held since 2022. Prior to this, he worked as Deputy Area Director for 10 years, starting in 2014, and as Area Manager for Mortgage Supervision for 11 years since 2013. His previous roles include Later Life Manager for the North Region from 2019 to 2022 and Senior Project Manager from 2007 to 2013. His extensive experience within the organization highlights his commitment to customer service and team development.
Education and Expertise
David Cantwell studied at the University of Portsmouth, where he earned a BA (Hons) in Economics and Geography from 1984 to 1987. He also completed a Diploma in Management Studies at Northumbria University. His professional qualifications include certifications such as CeMAP, CeRER, and Cert LTCP, which reflect his expertise in mortgage advice and equity release. These educational credentials support his role in delivering specialized mortgage advice.
Background
David Cantwell has a background in management and customer service within the financial sector. His career at Nationwide Building Society began in 2007, and he has progressively taken on roles with increasing responsibility. His focus has been on delivering exceptional customer service while advocating for a commercial approach that maintains high standards. He emphasizes teamwork and the development of individual strengths within his teams.
Achievements
Throughout his career at Nationwide Building Society, David Cantwell has contributed to various initiatives aimed at enhancing customer service and team performance. His role as a Specialist Mortgage Advice Manager involves inspiring and coaching team members, which aligns with his goal of making customers advocates of the services provided. His leadership in different managerial roles has helped shape the customer experience in the mortgage sector.