David Knight
About David Knight
David Knight is an Administrator at Nationwide Building Society in Northampton, United Kingdom, where he has worked since 2018. He has extensive experience in team management and operational excellence, having previously held a position at Barclaycard and studied Fashion/Apparel Design at the London College of Fashion.
Work at Nationwide Building Society
David Knight has served as an Administrator at Nationwide Building Society since 2018. He is based in Northampton, United Kingdom. In this role, he conducts daily huddles and employs visual management techniques to enhance team communication. His responsibilities include performing benefit calculations and implementing process improvement initiatives.
Current Role at Barclaycard
David Knight has been a Team Manager at Barclaycard since 2011. He has over a decade of experience in this position. His role involves coaching colleagues both onshore and offshore to adopt new working methods. He also engages in creative problem solving and solution prioritizing to improve team performance.
Previous Experience at Winterthur Life
Prior to his current roles, David Knight worked as a Team Manager at Winterthur Life for a brief period in 2005. His tenure lasted for one month and took place in Basingstoke.
Education and Expertise
David Knight studied at the London College of Fashion, part of the University of the Arts London, where he focused on Fashion/Apparel Design. He completed his studies in 1984, dedicating 11 months to his education. His academic background supports his operational excellence techniques, which include Lean process reviews and various management strategies.
Process Improvement Techniques
In his roles, David Knight has implemented Lean process reviews utilizing techniques such as SIPOC, VOC, and Value Stream Mapping. He employs operational excellence methods like DILO, Skills Matrix, and the ANDON system to enhance team efficiency and effectiveness.