David Rich
About David Rich
David Rich serves as the Business Intelligence Lead at Nationwide Building Society, where he has worked since 2019. He has a strong background in data analysis and business intelligence, with a focus on improving member journeys and delivering significant cost savings.
Work at Nationwide Building Society
David Rich has served as the Business Intelligence Lead at Nationwide Building Society since 2019. In this role, he focuses on leveraging data to enhance member journeys. Prior to this position, he held several roles within the organization, including Business Intelligence Specialist from 2017 to 2019, Root Cause Data Analyst from 2016 to 2017, and MI Analyst from 2015 to 2016. His tenure at Nationwide Building Society spans over eight years, during which he has contributed to various data-driven initiatives.
Education and Expertise
David Rich studied at New College Swindon, where he earned a Higher National Diploma in Business and Finance from 1991 to 1993. He has developed expertise in business intelligence and data analysis, particularly in using SAS Enterprise Guide. He is currently pursuing SAS certification to further enhance his skills in this area.
Background
Before joining Nationwide Building Society, David Rich worked in various roles that contributed to his professional development. He was a Store Manager at Wickes from 1993 to 1998 and later served as a Sales Manager at Countrywide Estate Agents from 2002 to 2015. His diverse background in retail and estate management has equipped him with valuable insights into customer service and operational efficiency.
Achievements
David Rich has a proven track record of delivering actionable insights that have resulted in savings exceeding £2 million at Nationwide Building Society. He is recognized for his passion and tenacious approach to achieving results. His communication and influencing skills have enabled him to build and maintain strong working relationships within the organization.