Dawn French
About Dawn French
Dawn French is a Senior Manager in Digital Service & Performance at Nationwide Building Society, a position she has held since 2020. She has over 25 years of experience at Nationwide, having progressed through various roles including Lead Digital Product Owner and Project Manager.
Work at Nationwide Building Society
Dawn French has held multiple positions at Nationwide Building Society over a span of several years. She began her career at the organization in 1995 as a Resource Manager, a role she maintained for 15 years until 2010. Following this, she served as Portfolio Planning Manager for two years, from 2010 to 2012. French transitioned to the role of Release Assurance Manager, where she worked from 2012 to 2014. She then took on the position of Project Manager, contributing to the organization from 2014 to 2020. In 2018, she became the Lead Digital Product Owner for Open Banking, a role she held until 2020. Currently, she is the Senior Manager for Digital Service & Performance, a position she has occupied since 2020.
Education and Expertise
While specific details regarding Dawn French's educational background are not provided, her extensive experience at Nationwide Building Society indicates a strong foundation in project management, digital services, and performance optimization. Her roles have required expertise in digital product ownership, particularly in the context of Open Banking, as well as skills in resource management and portfolio planning. This diverse skill set reflects her capability to manage complex projects and lead teams effectively within the financial services sector.
Background
Dawn French has a long-standing career at Nationwide Building Society, beginning in 1995. Her initial role as Resource Manager laid the groundwork for her future positions, where she progressively took on more responsibility. Over the years, she has transitioned through various managerial roles, each contributing to her professional development and understanding of the digital landscape within the banking industry. Her journey through different departments showcases her adaptability and commitment to the organization.
Achievements
Dawn French's tenure at Nationwide Building Society includes significant contributions across various roles. As the Lead Digital Product Owner for Open Banking, she played a key role in advancing the organization's digital offerings. In her current position as Senior Manager for Digital Service & Performance, she oversees initiatives aimed at enhancing customer experience and operational efficiency. Her progression through the ranks illustrates her ability to drive performance improvements and implement strategic digital solutions.