Dean Watkins
About Dean Watkins
Dean Watkins is a Senior Business Analyst at Nationwide Building Society, where he has worked since 2014. He has over 20 years of experience in various analytical and managerial roles within the organization, and he specializes in quality management systems and payment systems.
Work at Nationwide Building Society
Dean Watkins has a long tenure at Nationwide Building Society, beginning his career there in 1988 as a senior analyst programmer, a position he held for six years until 1994. He returned to the organization in 1998 and worked in various roles, including analyst, project manager, and support manager, for 14 years until 2012. Since 2014, he has served as a senior business analyst, accumulating a decade of experience in this role. His work has involved implementing telephony systems for contact centers and branches, as well as managing various payment systems.
Education and Expertise
Dean Watkins studied at Tredegar Comprehensive, where he earned a Bachelor of Science (BSc) degree in Computing Science. His educational background has equipped him with a strong foundation in computing principles. He is skilled in quality management systems, specifically BS5750, and has extensive knowledge in reconciliation and third-party package implementation. Dean is experienced in both traditional waterfall and RAD/Agile development methodologies, which enhances his effectiveness in project management and analysis.
Background
Dean Watkins began his professional career in the technology sector, focusing on programming and analysis. His early role as a senior analyst programmer at Nationwide Building Society laid the groundwork for his subsequent positions within the organization. Over the years, he has transitioned through various roles, gaining a comprehensive understanding of business analysis, project management, and support management. His extensive experience in the financial services industry has contributed to his expertise in implementing complex systems.
Achievements
Throughout his career at Nationwide Building Society, Dean Watkins has contributed to significant projects involving the implementation of telephony systems and various payment systems, including BACS, CHAPS/Swift, and SEPA. His role as a senior business analyst has allowed him to leverage his skills in quality management and system implementation, enhancing operational efficiency within the organization. Dean's experience with reconciliation and third-party package implementation further underscores his capability in managing complex business processes.