Deborah Furmage
About Deborah Furmage
Deborah Furmage serves as the Senior Portfolio Lead at Nationwide Building Society, where she has worked since 2016. She holds a Master's degree in Mathematics and Statistics from the University of Newcastle-upon-Tyne and has extensive experience in various operational roles within the organization.
Current Role at Nationwide Building Society
Deborah Furmage serves as the Senior Portfolio Lead at Nationwide Building Society, a position she has held since 2016. In this role, she leads the Strategy and Change teams for Shared Services, which encompasses Banking and Savings Operations. Her responsibilities include overseeing the Communication, Delivery, and Logistics teams, as well as managing Change Reporting, Performance and Governance. She is also involved in Business Planning, Project Inception, and Strategy.
Previous Positions at Nationwide Building Society
Prior to her current role, Deborah Furmage held several positions at Nationwide Building Society. She worked as Senior Manager in the Business Improvement Office from 2012 to 2013, followed by a role as Senior Account Manager from 2013 to 2014. She then served as Senior Manager for Experience and Improvement from 2014 to 2016. Her experience spans various operational areas, including onshore and offshore operations, Third Parties, and Mortgage services.
Education and Expertise
Deborah Furmage studied at the University of Newcastle-upon-Tyne, where she earned a Master of Mathematics and Statistics from 2000 to 2004. Her educational background in Mathematics and Statistics provides her with a strong analytical foundation, which supports her expertise in leading projects and initiatives within Nationwide Building Society.
Project Leadership and Initiatives
In her current and previous roles, Deborah Furmage leads a variety of projects that focus on technical improvements and local process enhancements. She has been involved in cost reduction initiatives and has experience managing projects across all operational areas of Nationwide, including Mortgage New Business, Mortgage Servicing, and Telephony Sales and Service.