Diego Rodrigues
About Diego Rodrigues
Diego Rodrigues is a Senior Customer Support Agent with extensive experience in customer service roles across various companies in the United Kingdom. He has worked at Nationwide Building Society since 2020 and has held multiple positions in the customer support sector since 2007.
Current Role at Nationwide Building Society
Diego Rodrigues currently holds the position of Senior Customer Support Agent at Nationwide Building Society. He has been in this role since 2020, contributing to customer service operations for four years. His responsibilities include addressing customer inquiries and providing support to ensure a positive customer experience.
Previous Experience at Nationwide Building Society
Diego Rodrigues has a history with Nationwide Building Society, having worked in multiple roles. He served as a Case Owner for four months in 2020 and as a Customer Support Agent for six months in the same year. Additionally, he worked as a Customer Agent & Administrator from 2007 to 2011 for four years, gaining extensive experience in customer service.
Experience at Amigo Loans
Diego Rodrigues worked as an Account Manager at Amigo Loans from 2018 to 2019. During this one-year tenure, he managed customer accounts and provided support to clients, enhancing his skills in customer relationship management.
Educational Background
Diego Rodrigues studied at Bournemouth & Poole College, where he completed A Levels from 2005 to 2007. He also attended Arts University Bournemouth for one year from 2011 to 2012, furthering his education and skills.
Diverse Work History
Diego Rodrigues has held various positions across different companies. He worked at CEGA Group as a Customer Advisor in 2012, at Vp plc as a Hire Desk Controller & Administrator from 2013 to 2017, and at Fund Partners Limited as a Transfer Agency Officer from 2017 to 2018. His diverse experience spans customer service, administration, and account management.