Dugan Tilley
About Dugan Tilley
Dugan Tilley is a Delivery Lead at Nationwide Building Society, where he has worked since 2015. He has a background in operational resilience and has held various leadership roles in the technology and banking sectors.
Work at Nationwide Building Society
Dugan Tilley has served as a Delivery Lead at Nationwide Building Society since 2015. In this role, he focuses on enhancing the operational resilience of banking systems. His tenure at Nationwide spans over nine years, during which he has contributed to various initiatives aimed at improving service delivery and operational efficiency within the organization.
Previous Experience in EMEA Services
Before joining Nationwide Building Society, Dugan Tilley held the position of Director of EMEA Services at Information Builders from 2005 to 2006. His role involved overseeing service delivery across the Europe, Middle East, and Africa regions for a period of nine months. This experience contributed to his expertise in managing complex service operations.
Background in Program Management
Dugan Tilley worked as Program Director at Tribold from 2008 to 2009, where he was responsible for leading program management efforts for one year. Prior to that, he spent six years at Onyx Software Corporation as Director of Professional Services EMEA from 1998 to 2004. His background in program management has equipped him with skills in overseeing large-scale projects and service delivery.
Education and Expertise
Dugan Tilley studied at Beachwood from 1977 to 1981, completing a four-year program. His educational background laid the foundation for his career in operational resilience, where he specializes in stand-in processing for mobile and internet banking. This specialization reflects his commitment to enhancing the reliability and efficiency of banking systems.