Emanuela Manganaro
About Emanuela Manganaro
Emanuela Manganaro is a Low Risk Mortgage Underwriter at Nationwide Building Society in Glasgow, United Kingdom, where she has worked since 2016. She has a background in customer service and mortgage advising, and she actively supports her colleagues' development through coaching and feedback.
Work at Nationwide Building Society
Emanuela Manganaro has been employed at Nationwide Building Society since 2016, serving as a Low Risk Mortgage Underwriter. In this role, she operates from Glasgow, United Kingdom, and has accumulated eight years of experience in the mortgage sector. Her responsibilities include managing a high volume of mortgage applications and resolving customer issues. Emanuela actively engages with colleagues to enhance their professional development through effective coaching and feedback. She also stays informed about changes in underwriting criteria to ensure that her underwriting practices remain prudent.
Previous Experience in Mortgage Advisory
Prior to her current role, Emanuela worked as a Mortgage Advisor at CRIF in Bologna, Italy, from 2010 to 2012. This position provided her with foundational experience in the mortgage industry, contributing to her expertise in assessing mortgage applications and advising clients on suitable mortgage products. Her background in this role has informed her subsequent positions in mortgage administration and underwriting.
Experience at IBM United Kingdom Ltd
Emanuela has held multiple roles at IBM United Kingdom Ltd. She worked as a Customer Service Representative in the SPOC team from 2014 to 2015 in Greenock, where she developed skills in customer service and issue resolution. Additionally, she was a Customer Service Representative for Xerox Customer Care for four months in 2013, also in Greenock. These experiences enhanced her ability to manage customer interactions and provided her with a strong foundation in service-oriented roles.
Educational Background at University of Bologna
Emanuela Manganaro studied at the University of Bologna, where she pursued a degree in Giurisprudenza. She completed her studies from 2000 to 2005, earning a Laurea. This educational background has equipped her with analytical skills and a solid understanding of legal principles, which are beneficial in her current role in mortgage underwriting.