Emily Brennan
About Emily Brennan
Emily Brennan is a Quality Assurance Analyst at Nationwide Building Society, where she has worked since 2015. She previously held positions as a Complaint Handler and an Account Assistant, and she holds a Bachelor of Laws degree from the University of Lincoln.
Work at Nationwide Building Society
Emily Brennan has been employed at Nationwide Building Society since 2015. She currently holds the position of Quality Assurance Analyst, where she has worked for nine years. Prior to this role, she was a Complaint Handler at the same organization from 2014 to 2015 for a duration of 11 months. Her experience at Nationwide Building Society encompasses various aspects of quality assurance and customer service.
Previous Employment at Listers Group
Before joining Nationwide Building Society, Emily Brennan worked at Listers Group as an Account Assistant. She held this position from 2011 to 2013, contributing for two years in Boston. Her role involved supporting account management and assisting with client inquiries, which provided her with foundational experience in customer relations.
Education and Expertise
Emily Brennan studied at the University of Lincoln, where she pursued a Bachelor of Laws (LLB) degree. Her studies took place from 2008 to 2011, covering various aspects of law. This educational background has equipped her with knowledge relevant to her roles in quality assurance and complaint handling.
Career Timeline
Emily Brennan's career began at Listers Group, where she worked as an Account Assistant from 2011 to 2013. She then transitioned to Nationwide Building Society, initially serving as a Complaint Handler from 2014 to 2015. Since 2015, she has been working as a Quality Assurance Analyst, marking a significant period of her professional development in the financial services sector.