Emma C.
About Emma C.
Emma C. serves as a Delivery Value Manager at Nationwide Building Society, a position she has held since 2021. With over a decade of experience in various roles at the same institution, she has developed a strong background in operations and customer service.
Work at Nationwide Building Society
Emma C. has held multiple positions at Nationwide Building Society since 2010. She currently serves as Delivery Value Manager, a role she has occupied since 2021. Prior to this, she worked as an Operational Support Officer from 2020 to 2021, and as a Member Representative from 2019 to 2020. Emma's earlier roles include Branch Manager from 2013 to 2016 and Customer Service Representative from 2010 to 2013. Additionally, she worked as a Host from 2016 to 2019. Her extensive experience at Nationwide reflects her commitment to the organization.
Education and Expertise
Emma C. has pursued various educational qualifications to enhance her professional skills. She is currently studying Operations Management and Supervision at BPP, where she is expected to complete her Apprenticeship in 2024. Emma holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from London Metropolitan University, which she completed from 2007 to 2010. Additionally, she studied for CEMAP at The London Institute of Banking & Finance in 2019 and achieved A levels in Business Administration and Management at City and Islington College from 2005 to 2007.
Career Progression
Emma C.'s career at Nationwide Building Society showcases a clear trajectory of growth and increased responsibility. Starting as a Customer Service Representative, she advanced to roles such as Branch Manager and Operational Support Officer. Her experience as a Member Representative and Delivery Value Manager highlights her ability to adapt and excel in various capacities within the organization. This progression illustrates her dedication to the financial services sector and her development of relevant skills over the years.
Professional Development
Emma C. has engaged in continuous professional development throughout her career. Her studies in Operations Management and Supervision at BPP, along with her completion of CEMAP, demonstrate her commitment to enhancing her knowledge in the financial services industry. Additionally, her academic background in Business and Management provides a solid foundation for her roles at Nationwide Building Society. Emma's focus on professional growth reflects her dedication to her career and the industry.