Emma Truswell
About Emma Truswell
Emma Truswell is a Member Services Representative at Nationwide Building Society, where she has worked since 2019. She holds a Bachelor of Arts in Fashion Knitwear and Knitted Textiles Design from Nottingham Trent University, along with a BTEC National Diploma in Fashion and Textiles Design.
Work at Nationwide Building Society
Emma Truswell has been employed at Nationwide Building Society as a Member Services Representative since 2019. In this role, she is responsible for assisting members with their inquiries and providing support related to their accounts. Her experience in customer service contributes to her effectiveness in addressing member needs and enhancing their overall experience with the organization.
Education and Expertise
Emma Truswell has a solid educational background in fashion and textiles. She studied at Nottingham Trent University, where she earned a Bachelor of Arts (BA) in Fashion Knitwear and Knitted Textiles Design from 2014 to 2018. Prior to that, she completed a BTEC National Diploma in Fashion and Textiles Design at Bedford College from 2009 to 2011. Her foundational education includes achieving GCSEs at Wootton Upper School from 2006 to 2009.
Background
Emma Truswell has a diverse educational journey that reflects her dedication to the field of fashion and textiles. Her studies began at Wootton Upper School, where she completed her GCSEs. She then pursued further education at Bedford College, obtaining a BTEC National Diploma. Emma continued her academic path at Nottingham Trent University, culminating in a Bachelor of Arts degree, which equipped her with specialized knowledge in knitwear and textiles.
Professional Experience
Since joining Nationwide Building Society in 2019, Emma Truswell has accumulated five years of experience in the member services sector. Her role as a Member Services Representative involves direct interaction with customers, requiring strong communication skills and a thorough understanding of the services offered by the society. This position allows her to apply her educational background in a practical setting, enhancing her professional development.