Esin Semay
About Esin Semay
Esin Semay is a Branch Manager at Nationwide Building Society, where she has worked since 2019. She has extensive experience in banking and customer service, having held various positions at Nationwide and Kings Group LLP.
Work at Nationwide Building Society
Esin Semay has held multiple positions at Nationwide Building Society, demonstrating a progressive career in the organization. She began as a Customer Representative from 2015 to 2016, where she gained foundational experience in customer service. She then served as a Personal Banking Manager from 2016 to 2018, focusing on personal banking services. Following this role, she advanced to Deputy Branch Manager from 2018 to 2019, contributing to branch operations and management. Since 2019, she has been working as a Branch Manager, overseeing branch activities and leading her team in London.
Previous Employment Experience
Before joining Nationwide Building Society, Esin Semay worked at Kings Group LLP as a Senior Lettings Negotiator from 2014 to 2015, where she handled property lettings and client negotiations. She also served as a Lettings Negotiator at the same company for an additional 8 months in 2014. Earlier in her career, she worked as a Retail Assistant at The Range for 3 months in 2013 and as a Teaching Assistant at Holy Trinity C of E Primary School for 4 months in 2013. These roles contributed to her customer service and communication skills.
Education and Expertise
Esin Semay studied at the University of Northampton, where she earned a Bachelor of Applied Science (BASc) in Psychology from 2010 to 2013. This educational background has equipped her with insights into human behavior, which can be beneficial in her roles within banking and customer service. Prior to university, she attended St. Mary’s High School - Cheshunt from 2002 to 2009, completing her secondary education.
Career Progression
Esin Semay's career reflects a steady progression in the banking and customer service sectors. Starting as a Retail Assistant, she transitioned into roles that required more responsibility and leadership, culminating in her current position as Branch Manager at Nationwide Building Society. Her experience across various roles has allowed her to develop a comprehensive skill set in management, customer relations, and operational oversight.