Femi Oladiran
About Femi Oladiran
Femi Oladiran is a Quality Assurance professional at Nationwide Building Society, where he has worked since 2020. He has over a decade of experience in customer service and personal banking, and holds degrees in Philosophy, Sociology, and Economics.
Work at Nationwide Building Society
Femi Oladiran has a significant tenure at Nationwide Building Society, having worked there since 2008. He began his career as a Customer Service representative, a role he held for 11 years until 2019. Following this, he served as a Personal Banking Manager for one year, from 2019 to 2020. Since 2020, he has been working as a Quality Assurance professional, contributing to the organization's commitment to maintaining high standards in service delivery.
Education and Expertise
Femi Oladiran holds a Bachelor of Arts degree in Philosophy and Sociology from Obafemi Awolowo University, where he studied from 1989 to 1994. He furthered his education by obtaining a Postgraduate Diploma in Economics with a focus on Manpower Development from the University of Lagos, completing this program in 1997. His educational background provides a strong foundation for his roles in customer service and quality assurance.
Background
Femi Oladiran's professional background is rooted in the financial services sector, particularly at Nationwide Building Society. His career spans over a decade, during which he has developed expertise in customer service, personal banking, and quality assurance. His educational qualifications in philosophy, sociology, and economics contribute to his understanding of customer needs and organizational dynamics.
Achievements
Throughout his career at Nationwide Building Society, Femi Oladiran has transitioned through various roles, demonstrating adaptability and a commitment to professional growth. His extensive experience in customer service and banking management has equipped him with the skills necessary for his current position in quality assurance, where he plays a vital role in enhancing service standards.