Fiona Foreman
About Fiona Foreman
Fiona Foreman is a Mortgage Representative at Nationwide Building Society, where she has worked since 2021. She has extensive experience in customer account management and technical consulting, with previous roles at IDEXX Laboratories and Nationwide Building Society.
Current Role at Nationwide Building Society
Fiona Foreman currently serves as a Mortgage Representative at Nationwide Building Society, a position she has held since 2021. In this role, she is responsible for assisting Case Managers and Underwriters by providing crucial information to ensure a smooth process for referred cases. Her work involves regular communication with referrers, where she shares success stories and updates on availability through weekly emails.
Previous Experience at Nationwide Building Society
Prior to her current role, Fiona Foreman worked as a Customer Representative at Nationwide Building Society starting in 2013. She has also held the position of Customer Account Manager from 2006 to 2011 in Aberdeen, United Kingdom. During her tenure, she contributed to improving the quality of referrals from Personal Banking Managers, increasing successful Decision in Principle's from 10 to 17 per week through training and regular visits.
Experience at IDEXX Laboratories
Fiona Foreman worked as a Technical Consultant at IDEXX Laboratories for one year from 1998 to 1999 in Buckinghamshire. This role provided her with valuable experience in a technical environment, contributing to her professional development before transitioning to the financial services sector.
Education and Professional Qualifications
Fiona Foreman studied at Carrick Academy and furthered her education at The London Institute of Banking & Finance, where she focused on mortgages and achieved the Certificate in Mortgage Advice and Practice (CeMAP). This educational background supports her expertise in the mortgage sector and enhances her ability to assist clients effectively.
Community Engagement and Brand Promotion
Fiona actively promotes Nationwide's brand by participating in First Time Buyer events outside of office hours. Her involvement in these events has led to an increase in appointment numbers, demonstrating her commitment to community engagement and customer service.