Frances Hamilton
About Frances Hamilton
Frances Hamilton is a Delivery Value Manager (PMO) with extensive experience in project management and governance frameworks. She has held various roles in notable organizations, including Lloyds Banking Group and Nationwide Building Society, and is currently involved in training and leadership at The Happiness Club and Tropic Skincare.
Work at Nationwide Building Society
Frances Hamilton currently serves as the Delivery Value Manager (PMO) at Nationwide Building Society, a position she has held since 2021. In this role, she is responsible for overseeing project management operations and implementing governance frameworks. Frances has previously worked at Nationwide in various capacities, including PMO Manager and Lead PMO, contributing to her comprehensive understanding of the organization’s operational needs.
Previous Experience in Project Management
Frances has a diverse background in project management, having held various roles across multiple organizations. She worked as a PMO Manager at Lloyds Banking Group from 2017 to 2019 and served as the Interim Lead PMO at Close Brothers Motor Finance for six months in 2019. Additionally, she has experience as Head of PMO at Interactive Investor and as a PMO Lead at The University of Sheffield, showcasing her extensive expertise in project governance and management.
Education and Training
Frances Hamilton completed her secondary education at Ullapool High School, where she achieved Standard Grades from 1986 to 1991. She is currently undergoing training in Operational Excellence, focusing on adopting leaner ways of working. This commitment to continuous improvement reflects her dedication to enhancing her professional skills in project management.
Background in Diversity and Inclusion
Frances is passionate about Diversity and Inclusion, a commitment influenced by her personal experiences as an amputee. She has worked as a Freelance Disability Awareness Trainer, providing training from 2017 to 2019. This background highlights her dedication to promoting inclusivity within organizations and her efforts to raise awareness about disability issues.
Leadership and Team Management
Frances has over fifteen years of experience in managing small to medium-sized teams. Her leadership roles have included positions such as PMO Manager and Project Manager across various organizations. She is currently leading the implementation of federating the Nationwide Technology Operating Model, demonstrating her capability in guiding teams through complex project initiatives.