Gay Cartmell
About Gay Cartmell
Gay Cartmell is a Compliance Advice Manager at Nationwide Building Society, with extensive experience in compliance, risk, and quality assurance across various financial institutions in the UK. His career includes roles at HSBC, CYBG PLC, Yorkshire Bank, and Royal Bank of Scotland, where he has demonstrated expertise in remote management and process implementation.
Work at Nationwide Building Society
Gay Cartmell currently serves as Compliance Advice Manager at Nationwide Building Society, a position held since 2020. In this role, she is responsible for providing compliance advice and ensuring adherence to regulatory standards within the organization. Her experience in compliance and risk management contributes to the effective oversight of business operations.
Previous Experience in Financial Services
Prior to her current role, Gay Cartmell held several positions in the financial services sector. She worked at HSBC as a Regulatory Compliance and Risk Assurance Consultant for 11 months in Birmingham. Additionally, she served as Senior Third Party Oversight Manager at CYBG PLC for one year in Ellesmere Port and as Head of High Profile Complaints at Yorkshire Bank for three years in Leeds. Her career also includes roles at Royal Bank of Scotland and Barclays Bank, where she focused on operational management and compliance.
Education and Expertise
Gay Cartmell possesses extensive expertise in compliance, risk management, and quality assurance. She has demonstrated proficiency in remote management across various locations and time zones. Her skills include the design, development, and implementation of processes and procedures to meet business and regulatory requirements. She is recognized for her ability to drive performance through engagement and inspire teams to achieve consistent outcomes.
Background in Compliance and Risk Management
With a career spanning over two decades in the financial services industry, Gay Cartmell has developed a comprehensive background in compliance and risk management. Her experience includes significant roles in remediation, past business review, and regulatory review projects. She has a proven track record of positively influencing behaviors and values in fast-paced operational environments.
Achievements in Operational Management
Throughout her career, Gay Cartmell has achieved notable success in operational management roles. At Yorkshire Bank, she served as Financial Advice Team Leader, where she contributed to the development of customer service standards. Her tenure at Royal Bank of Scotland as Remediations Operational Manager further solidified her expertise in managing complex compliance issues and ensuring regulatory adherence.