Gaynor Langsworthy
About Gaynor Langsworthy
Gaynor Langsworthy serves as the Personal Banking Insurance Manager at Nationwide Building Society, where she has worked since 2014. With a career spanning several roles within the organization, she is recognized for her customer service skills and focuses on cross-selling products and team training.
Work at Nationwide Building Society
Gaynor Langsworthy has been employed at Nationwide Building Society since 1983, holding various roles over the years. She currently serves as the Personal Banking Insurance Manager, a position she has held since 2014. Prior to this, she worked as a Customer Host/Manager starting in 2012. Her previous roles include Personal Banking Manager from 2011 to 2012, Branch Manager from 1989 to 1991, and Customer Service Representative from 1983 to 1989. Throughout her tenure, she has focused on cross-selling Nationwide products and ensuring compliance with data protection and fraud awareness.
Education and Expertise
Gaynor Langsworthy studied at Turnford School from 1976 to 1981. Her educational background has contributed to her extensive career in banking and customer service. She has developed expertise in personal banking, insurance management, and customer service, which is evident in her recognition for excellent customer service skills by both colleagues and customers.
Background
Gaynor Langsworthy began her career at Nationwide Building Society as a Customer Service Representative, where she worked for six years. She then transitioned to various managerial roles, accumulating over three decades of experience in the banking sector. Her long-standing commitment to the organization reflects her deep understanding of customer needs and banking operations.
Achievements
Gaynor Langsworthy has been recognized for her excellent customer service skills, which have been acknowledged by both colleagues and customers. She regularly conducts training sessions for her team, ensuring they are equipped with the necessary skills to perform effectively. Additionally, she leads weekly conference calls and monthly meetings to motivate her team and track business performance.