Gemma Harris
About Gemma Harris
Gemma Harris is a Senior Portfolio Manager at Nationwide Building Society, where she has worked since 2015 in various roles, including Customer Experience Senior Change Manager and Change Manager. She has a background in Business Studies and has been with the organization for over a decade, contributing to its change management initiatives.
Work at Nationwide Building Society
Gemma Harris has held multiple roles at Nationwide Building Society since 2006. She began her tenure as a Training Competency Coordinator from 2006 to 2008. Following this, she worked as a Change Consultant from 2008 to 2011, and then as a Change Manager from 2011 to 2014. In 2015, she transitioned to the role of Customer Experience Senior Change Manager, a position she has maintained for nine years. In 2019, she took on the role of Senior Portfolio Manager, where she has been active for five years. Her extensive experience within the organization highlights her commitment to improving customer experience and managing change initiatives.
Education and Expertise
Gemma Harris completed her secondary education at Kingsdown School from 1997 to 2002. She furthered her studies at Swindon College, where she achieved two A levels in Business Studies and an A/S level in Information Security. This educational background has provided her with a solid foundation in business principles and information security, which are essential in her roles at Nationwide Building Society.
Background
Gemma Harris began her career at Nationwide Building Society in 2006. Over the years, she has progressed through various roles, gaining experience in training, change management, and portfolio management. Her career path reflects a focus on enhancing customer experience and implementing effective change strategies within the organization. Her long-standing association with Nationwide Building Society demonstrates her dedication to the company's mission and values.
Professional Experience Timeline
Gemma Harris's professional experience at Nationwide Building Society spans several roles over a significant period. She started as a Training Competency Coordinator from 2006 to 2008, then served as a Change Consultant from 2008 to 2011. Following this, she worked as a Change Manager from 2011 to 2014. In 2015, she became the Customer Experience Senior Change Manager, and in 2019, she assumed the role of Senior Portfolio Manager. This timeline illustrates her growth and the diverse skill set she has developed throughout her career.