Genevieve Douglas
About Genevieve Douglas
Genevieve Douglas is an Audit Senior at Nationwide Building Society in Bournemouth, United Kingdom, where she has worked since 2019. She has a diverse background in customer service and analysis, with previous roles including Customer Care Advisor and Senior Analyst.
Work at Nationwide Building Society
Genevieve Douglas has been employed as an Audit Senior at Nationwide Building Society since November 2019. In this role, she is part of the Internal Audit team, focusing on Third Party Governance and Change Portfolio. Her responsibilities include assessing and improving the effectiveness of risk management, control, and governance processes within the organization.
Previous Work Experience
Before joining Nationwide Building Society, Genevieve Douglas held various positions in different organizations. She worked as a Senior Analyst from 2014 to 2019, and prior to that, she served as a Case Owner at The Mortgage Works from 2010 to 2012. Additionally, she worked as a Customer Care Advisor and Customer Experience Analyst from 2012 to 2014. Earlier in her career, she also held retail roles as a Customer Account Manager from 2006 to 2010 and worked as a General Operative at Pets at Home from 2003 to 2006.
Education and Expertise
Genevieve Douglas has a solid educational background. She studied at Bournemouth School for Girls, where she achieved 10 GCSEs with grades A* to C. She then attended The Bournemouth & Poole College, earning a BTEC National Diploma in Science; Health Studies from 2003 to 2006. Following this, she studied at Arts University Bournemouth, where she completed a Foundation Diploma in Art and Design with Merit from 2010 to 2012.
Background
Genevieve Douglas is based in Bournemouth, United Kingdom. Her career spans various roles in customer service, analysis, and auditing. She has accumulated over a decade of experience in the financial and customer service sectors, contributing to her expertise in internal auditing and governance.