Gessica Mazzotta
About Gessica Mazzotta
Gessica Mazzotta is a Contact Centre Senior Consultant at Nationwide Building Society, where she has worked since 2020. She is pursuing a degree in Business Management with Marketing at the University of the West of England and has a strong interest in marketing.
Work at Nationwide Building Society
Gessica Mazzotta has served as a Contact Centre Senior Consultant at Nationwide Building Society since 2020. In this role, she is responsible for processing lost and stolen cards and assisting members who have been affected by fraud. Her position requires a strong understanding of customer service and problem-solving skills, as she addresses various member inquiries and issues.
Education and Expertise
Gessica Mazzotta is pursuing a Bachelor of Arts in Business Management with Marketing at the University of the West of England, where she has achieved a 2:1 classification. Her studies span from 2020 to 2024. Prior to this, she attended New College Swindon from 2016 to 2019, where she completed her foundational education. Gessica is also passionate about marketing and is actively seeking a marketing placement to enhance her practical experience.
Background
Gessica Mazzotta has a background in customer service, specifically within the financial sector. Her experience at Nationwide Building Society has equipped her with skills in handling sensitive situations, such as fraud cases and card management. This practical experience complements her academic pursuits in business management and marketing.
Career Aspirations
Gessica Mazzotta is focused on advancing her career in marketing. She is actively seeking a marketing placement that aligns with her academic background and interests. Her goal is to gain hands-on experience in the marketing field while continuing her education, which will further enhance her professional skill set.