Ginette Heaton Caffin
About Ginette Heaton Caffin
Ginette Heaton Caffin is a Senior Business Analyst at Nationwide Building Society, where she has worked since 2016. With a background in business change management and a strong educational foundation in Economics and Information Systems, she has contributed to significant projects in communication and collaboration.
Work at Nationwide Building Society
Ginette Heaton Caffin has served as a Senior Business Analyst at Nationwide Building Society since 2016. In this role, she has contributed to various projects aimed at improving operational efficiency and enhancing communication within the organization. Her tenure at Nationwide spans over eight years, during which she has played a significant role in deploying Teams Telephony, which improved communication capabilities across the company.
Previous Experience at TMP Worldwide UK
Prior to her current role, Ginette worked at TMP Worldwide UK in various capacities. She served as a Business Change Manager from 2015 to 2016 and previously held the same title from 2008 to 2011. Additionally, she worked as a Resourcing Implementation and Change Manager from 2010 to 2015. Her experience at TMP Worldwide focused on managing business change initiatives and implementing effective resourcing strategies.
Education and Expertise
Ginette studied at the University of the West of England, where she earned a BA (Hons) in Economics and Information Systems from 1998 to 2001. She holds a BCS International Diploma in Business Analysis, which underscores her advanced skills in business analysis practices. Furthermore, she has obtained the SAFe® 5.1 Product Owner Product Manager Certification (POPM), reflecting her expertise in agile methodologies.
Background in Information Systems
Ginette began her career as an IS Graduate Trainee at Centrica, where she worked from 2002 to 2003. This role provided her with foundational knowledge in information systems, which she later applied in various business change and analysis positions. Her background in information systems has been instrumental in her ability to manage complex projects and drive organizational change.
Key Contributions to Projects
Throughout her career, Ginette has made significant contributions to various projects. She played a key role in the migration of on-premise SharePoint to SharePoint Online, which enhanced collaboration and document management within organizations. Additionally, she led the delivery of the operational support model for a WiFi upgrade project, ensuring seamless connectivity and support for users.