Hannah Mc Kallip Cert Cii Mp
About Hannah Mc Kallip Cert Cii Mp
Hannah Mc Kallip is a Debt Collector with extensive experience in customer service and financial roles, currently working at Nationwide Building Society. She holds a Bachelor of Arts in English Literature and a Certificate in Mortgage Advice, and has a strong interest in regulated advice, compliance, and Property Law.
Work at Nationwide Building Society
Hannah Mc Kallip has held multiple roles at Nationwide Building Society, starting as a Sales Assistant in 2013. She progressed to various positions, including Customer Care Consultant and Senior Consultant, before becoming a Debt Collector in 2021. Her responsibilities include creating income and expenditure reports and negotiating payment arrangements. She has also been involved in training peers, showcasing her leadership and mentoring abilities. Currently, she focuses on Unsecured operations within the Collections & Recoveries team.
Education and Expertise
Hannah Mc Kallip studied at Sawtry Sixth Form, where she achieved A Levels in English Literature, Sociology, and Psychology from 2013 to 2015. She furthered her education at Sheffield Hallam University, earning a Bachelor of Arts in English Literature (British and Commonwealth) from 2015 to 2018. Recently, she obtained a Certificate in Mortgage Advice from the Chartered Insurance Institute (CII), enhancing her expertise in regulated advice and compliance, particularly in mortgage-related matters.
Background
Hannah Mc Kallip has a diverse work history that includes roles in customer service and sales. She worked at Next Ltd as a Sales Assistant and later as a Team Coach from 2014 to 2016. Following this, she joined B&Q as a Customer Service Assistant from 2016 to 2018. Her experience in these roles has contributed to her strong customer service skills, which she applies in her current position at Nationwide Building Society.
Achievements
Hannah Mc Kallip has demonstrated a commitment to professional development through her recent certification in Mortgage Advice. She has also been entrusted with training peers at Nationwide Building Society, indicating her leadership capabilities. Her transition to the Collections & Recoveries team highlights her adaptability and focus on improving her skills in handling defaults and recoveries.