Harrison Mills
About Harrison Mills
Harrison Mills is a Project B Case Handler at Nationwide Building Society, where he has worked since 2020. He has a diverse background in customer service and team leadership, having held various positions in the financial and retail sectors.
Work at Nationwide Building Society
Harrison Mills currently serves as a Project B - Case Handler at Nationwide Building Society, a position he has held since 2020. Prior to this role, he worked as a Personal Banking Insurance Manager from 2018 to 2020 and as a Customer Service Representative from 2016 to 2018. During his tenure, he was selected for a future Personal Banking Manager scheme, highlighting his performance as a Customer Representative. He has also coached and observed team members to enhance service quality for Nationwide members.
Previous Employment Experience
Before his current role at Nationwide Building Society, Harrison Mills held various positions in the retail sector. He worked at TOPSHOP TOPMAN as a Flagship Topman Team Leader from 2015 to 2016, where he was responsible for cash management and stock decisions. He also served as an Experienced Sales Advisor at Topman from 2013 to 2015, managing and supporting a team of sales advisors and trainees. Earlier in his career, he worked at Diggerland UK as a Site Marshal in 2012 and at PETRELLUS ENGINEERING LIMITED, where he produced complex formula spreadsheets in 2010.
Education and Expertise
Harrison Mills studied at the University of Brighton, where he earned a Bachelor of Applied Science (BASc) in Product Design from 2014 to 2015. Prior to this, he attended Fulston Manor Sixth Form from 2011 to 2013, where he completed A-Levels in ICT, Photography, Product Design, and Psychology. He is also pursuing a CeMAP qualification, with an exam scheduled for February 2020, indicating his commitment to advancing his expertise in personal banking.
Career Development and Skills
Throughout his career, Harrison Mills has developed a diverse skill set in customer service, team management, and banking operations. His experience includes coaching team members to ensure optimal service delivery and managing stock and cash flow in retail environments. His selection for the Personal Banking Manager scheme at Nationwide reflects his strong performance and potential for leadership within the organization.