Harry Mattock
About Harry Mattock
Harry Mattock is a Senior Member Relations Consultant at Nationwide Building Society, where he has worked since 2019. He has a background in member relations and sports coaching, having held various roles within the organization and previously at Pacesetter and Northampton Town Football Club.
Work at Nationwide Building Society
Harry Mattock has been employed at Nationwide Building Society since 2019, currently holding the position of Senior Member Relations Consultant. In this role, he has been responsible for managing member inquiries and ensuring high levels of customer satisfaction. Prior to this, he served as a Member Relations Consultant for six months in 2019 and worked in various capacities within the organization, including as a Contact Center Specialist and Senior Contact Center Specialist from 2017 to 2019.
Education and Expertise
Harry Mattock studied at Moulton College from 2011 to 2013, where he completed a two-year program. Before that, he attended Northampton School for Boys from 2006 to 2011, completing his secondary education. His educational background has equipped him with skills relevant to his roles in customer relations and support.
Background
Before joining Nationwide Building Society, Harry Mattock gained experience as an Apprentice Professional Player at Northampton Town Football Club from 2011 to 2013. He also worked at Pacesetter as a School Sports Coach and Event Coordinator & Sports Coach from 2015 to 2017, where he developed skills in coaching and event management.
Career Progression
Harry Mattock's career at Nationwide Building Society reflects a steady progression through various roles. He began as a Contact Center Specialist in 2017, advanced to Senior Contact Center Specialist in 2018, and transitioned to Member Relations Consultant in early 2019. His current role as Senior Member Relations Consultant showcases his growth and commitment to the organization.