Hasna Khatun
About Hasna Khatun
Hasna Khatun is an experienced case handler currently employed at Nationwide Building Society since 2017. She has a background in law and has held various positions in financial institutions and legal services, including roles at Lloyds Banking Group and the Crown Prosecution Service.
Work at Nationwide Building Society
Hasna Khatun has been employed at Nationwide Building Society as a Case Handler since 2017. In this role, she is responsible for managing customer cases and ensuring compliance with regulatory standards. Her work includes writing bespoke final response letters to customers and investigating Mortgage PPI claims in accordance with FCA guidelines. She operates within specific targets related to the quality and quantity of her case handling tasks.
Previous Experience in Banking and Law
Prior to her current position, Hasna Khatun worked in various roles within the banking and legal sectors. She served as a Case Handler at Lloyds Banking Group from 2014 to 2016 and at Yorkshire Bank for five months in 2016. Earlier in her career, she was a Case Progressions Officer at the Crown Prosecution Service from 2007 to 2009 and worked as an Assistant in Lloyds Corporate Banking from 2006 to 2007. Additionally, she gained experience as a Trainee at Camden Community Law Centre in the immigration and asylum department from 2013 to 2014.
Education and Qualifications
Hasna Khatun pursued her education at reputable institutions. She studied at the School of Oriental and African Studies, University of London, where she earned a Bachelor of Laws (LLB) from 2011 to 2014. Prior to that, she completed a Certificate of Higher Education in Legal Methods at Birkbeck, University of London, from 2010 to 2011. Her educational background provides her with a solid foundation in legal principles and practices.
Background in Legal and Financial Services
Hasna Khatun has a diverse background in both legal and financial services. Her experience spans over a decade, with roles that include case handling, customer service, and legal support. This combination of skills allows her to navigate complex cases effectively and contribute to her teams' success in both the banking and legal sectors.