Ilona De Carteret
About Ilona De Carteret
Ilona De Carteret is a Customer Service Representative at Nationwide Building Society, where she has worked since 2017. She previously held various roles at Network Rail from 2010 to 2015, including operational planner and performance improvement coordinator.
Work at Nationwide Building Society
Ilona De Carteret has been employed as a Customer Service Representative at Nationwide Building Society since 2017. In this role, she engages with customers to provide assistance and support, ensuring a positive experience. Her tenure at Nationwide spans over seven years, during which she has developed skills in customer relations and service delivery.
Previous Experience at Network Rail
Prior to her current role, Ilona De Carteret worked at Network Rail in various capacities. She served as an Access Coordinator for one year from 2014 to 2015. Following this position, she held the role of Performance Improvement Coordinator from 2015 to 2017 for two years. Additionally, she worked as a National Freight Performance Improvement Coordinator from 2012 to 2014 and as an Operational Planner from 2010 to 2012, accumulating significant experience in operational and performance improvement within the rail industry.
Education Background
Ilona De Carteret studied at Milton Keynes College from 2005 to 2006, completing a one-year program. Prior to that, she attended Ousedale School from 1997 to 2002, where she completed her secondary education over five years. Her educational background has contributed to her professional development and skill set.