James Soper Murray
About James Soper Murray
James Soper Murray is a Customer Service Manager at Nationwide Building Society in Wiltshire, United Kingdom, where he has worked since 2015. With a background in customer service and sales across various companies, he is recognized for his ability to foster client relationships and drive team success.
Work at Nationwide Building Society
James Soper Murray has been serving as a Customer Service Manager at Nationwide Building Society since 2015. His tenure spans nine years, during which he has contributed to the organization's customer service operations in the County of Wiltshire, United Kingdom. Prior to this role, he worked as a Personal Banking Manager at the same institution from 2013 to 2015. His experience at Nationwide Building Society reflects a commitment to enhancing customer satisfaction and operational efficiency.
Previous Employment Experience
James Soper Murray has held various positions in the customer service and travel sectors. He worked at Thomas Cook as a Customer Service Manager for five months in 2007, and as a Travel Consultant from 2003 to 2007. Additionally, he served as a New Business Manager at Wings Travel Management for six months in 2012 and as a Corporate Sales Manager at Egencia for seven months in 2012-2013. His experience also includes a role as a Business Development Manager at American Express Travel Services in Egypt from 2011 to 2012, and as a Senior Travel Consultant from 2007 to 2011.
Education and Training
James Soper Murray completed his education at Alderbrook School, where he studied from 1998 to 2003. This foundational education has supported his career in customer service and management within the financial and travel industries.
Professional Skills and Attributes
James Soper Murray demonstrates intrinsic motivation and enthusiasm that contribute to team success in the financial services industry. He is recognized for his ability to identify opportunities for development and deliver high levels of professional service. His strong capability to build trust with clients has resulted in a high rate of repeat business, showcasing his effectiveness in customer relationship management.
Sales Achievements
Throughout his career, James Soper Murray has consistently been a top seller at his previous employers. He has received multiple awards for sales excellence, indicating a strong performance in driving sales and achieving targets in customer service and travel management roles.