Jamie Harper Thorp
About Jamie Harper Thorp
Jamie Harper Thorp serves as the Member Relationships Director at Nationwide Building Society, where he has worked since 2021. He has a robust background in customer relationship management and branch leadership, with previous roles at TSB Bank and Barclays.
Current Role at Nationwide Building Society
Jamie Harper Thorp serves as the Member Relationships Director at Nationwide Building Society. He has held this position since 2021, focusing on enhancing member relationships across the regions of Oxfordshire, Berkshire, and Hampshire. In this role, he leads a team dedicated to improving customer engagement and satisfaction.
Previous Experience at TSB Bank
Prior to his current role, Jamie worked at TSB Bank in various capacities. He served as a Cluster Manager from 2016 to 2019, overseeing operations in Oxford, Cowley, Abingdon, and Witney. Additionally, he was part of the Customer Remediation Team as a Secondment Team Leader for four months in 2018, based in Keypoint, Bristol.
Career at Barclays
Jamie has extensive experience at Barclays, where he worked for nine years in various roles. He began as an Assistant Manager and progressed to Branch Manager and Market Leader. His tenure included managing branches in Witney, Carterton, and Burford from 2015 to 2016, and he held multiple positions from 2006 to 2015, contributing to branch operations and leadership.
Educational Background
Jamie completed his education at Fitzharrys and Robert Mays School, where he achieved GCSE qualifications. He furthered his studies at Abingdon College, obtaining an Advanced GNVQ in Leisure and Tourism, which provided him with foundational skills applicable to his career in customer service and management.
Expertise in Customer Relationship Management
Jamie possesses a strong background in customer relationship management and branch leadership. His experience spans multiple roles within the financial services sector, where he has developed skills in managing and directing branch operations, enhancing customer experiences, and leading teams to achieve organizational goals.