Jaswinder Fagura
About Jaswinder Fagura
Jaswinder Fagura is a Customer Service Manager with extensive experience in the banking and telecommunications sectors. He has worked at Nationwide Building Society since 2015 and previously held positions at Derbyshire Building Society and Carphone Warehouse.
Work at Nationwide Building Society
Jaswinder Fagura has been employed at Nationwide Building Society since 2015. Initially, he served as a Personal Banking Manager for nine years in Derby. In 2016, he transitioned to the role of Customer Service Manager, where he has worked for eight years in Leicester. His responsibilities include overseeing customer service operations and ensuring a high level of customer satisfaction.
Previous Experience in Customer Service
Before joining Nationwide Building Society, Jaswinder Fagura worked at Derbyshire Building Society as a Customer Representative from 2013 to 2015. He also gained experience at Carphone Warehouse, where he served as a Customer Consultant from 2011 to 2013. These roles contributed to his expertise in customer service and management.
Education and Expertise
Jaswinder Fagura studied at Joseph Wright Derby College from 2008 to 2011, where he focused on IT and Business, achieving a BTEC National Diploma. Prior to that, he attended Littleover Community School from 2003 to 2008. His educational background has provided him with a foundation in business principles and technology.
Career Timeline
Jaswinder Fagura's career in customer service began at Carphone Warehouse, where he worked for two years. He then moved to Derbyshire Building Society for another two years before joining Nationwide Building Society in 2015. His progression within Nationwide includes significant roles in both personal banking and customer service management.