Jay Stevens
About Jay Stevens
Jay Stevens serves as the Value Stream Mapping Lead at Nationwide Building Society, a position he has held since 2021. He has a diverse background within the organization, having worked in various roles including Proposition Manager, Lead Product Owner, Customer Experience Manager, and Fraud Consultant over a span of several years.
Work at Nationwide Building Society
Jay Stevens has held multiple roles at Nationwide Building Society since 2007. He currently serves as the Value Stream Mapping Lead, a position he has held since 2021. Prior to this role, he worked as a Proposition Manager from 2017 to 2019 and as a Lead Product Owner from 2019 to 2021. His earlier experience at the organization includes serving as a Customer Experience Manager from 2015 to 2017 and as a Fraud Consultant from 2007 to 2015. His tenure at Nationwide spans over 15 years.
Education and Expertise
Jay Stevens studied at Bradon Forest School from 1997 to 2002. His educational background has contributed to his expertise in various roles within Nationwide Building Society, particularly in product ownership, customer experience, and value stream mapping.
Background
Jay Stevens has a long-standing career at Nationwide Building Society, beginning in 2007. His progression through various roles demonstrates a commitment to the organization and a focus on enhancing customer experience and product management. His work has primarily taken place in Swindon, United Kingdom.
Achievements
Throughout his career at Nationwide Building Society, Jay Stevens has transitioned through several key positions, each contributing to his professional development. His roles have included significant responsibilities in managing propositions, leading product development, and improving customer experiences.