Jennifer Danful Irm Cert
About Jennifer Danful Irm Cert
Jennifer Danful is a Branch Manager at Nationwide Building Society in Fulham, London, where she has worked since 2022. She has extensive experience in various roles within the organization, including Operations Manager and Customer Service Manager, and holds an International Certificate in Financial Services Risk Management.
Work at Nationwide Building Society
Jennifer Danful has held multiple positions at Nationwide Building Society over a span of 16 years. She began her career as a Customer Service Manager from 2003 to 2016, followed by a role as Operations Manager from 2016 to 2019. In 2021, she served as a Member Representative for four months before becoming a Branch Manager in 2022. In her current role, she leads the branch in Fulham, London, focusing on team development and customer engagement.
Education and Expertise
Jennifer Danful studied at the Institute of Risk Management, where she earned an International Certificate in Financial Services Risk Management from 2019 to 2020. She also attended Birkbeck, University of London, studying Business Administration and Management from 2019 to 2022. Her educational background supports her expertise in risk management and business operations within the financial services sector.
Background
Jennifer Danful has extensive experience in the financial services industry, particularly with Nationwide Building Society. Her career spans various roles, including Customer Service Manager, Operations Manager, and Branch Manager. She has worked in different locations, primarily in London, and has been involved in significant organizational changes, demonstrating her adaptability and leadership skills.
Achievements
Throughout her career at Nationwide Building Society, Jennifer Danful has developed strategies that increased annual profit by expanding customer sales. She has led her branch through significant changes, fostering team engagement through storytelling. Additionally, she has achieved the strongest performance in her area for enabling Management Information (MI) and actively maintains relationships with local communities to enhance customer engagement.