Jennifer Oliver
About Jennifer Oliver
Jennifer Oliver is a Personal Banking Manager at Nationwide Building Society, where she has worked since 2012. She has extensive experience in the financial services sector, having held various roles at Royal Mail and ADT Fire & Security.
Work at Nationwide Building Society
Jennifer Oliver has been serving as a Personal Banking Manager at Nationwide Building Society since 2012. Her role involves managing customer relationships and accounts, leveraging her extensive knowledge of financial services and products. Based in Dumbarton, she has accumulated 12 years of experience in this position, focusing on delivering excellent customer service and achieving branch and individual key performance indicators (KPIs).
Previous Experience at Royal Mail
Jennifer Oliver has a significant history with Royal Mail, where she held multiple roles over several years. She worked as a Field Sales Account Manager from 1998 to 2004 for six years, followed by a position as Customer Operations Manager from 2004 to 2010 for another six years. Her final role at Royal Mail was as a Field Service Manager for one year in 2010 to 2011. This diverse experience contributed to her skills in identifying new business opportunities and ensuring compliance with financial regulations.
Experience at ADT Fire & Security
In 2011, Jennifer Oliver worked as an Account Manager for the Public Sector at ADT Fire & Security for six months in Uddingston, Glasgow. This role allowed her to further develop her expertise in account management and customer relations, enhancing her overall professional skill set.
Education and Expertise
Jennifer Oliver studied at Vale of Leven Academy from 1981 to 1986. She possesses intensive knowledge of financial services, products, and systems, which is crucial for her current role in managing customer accounts. Additionally, she is certified by the Institute of Direct Marketing, indicating her proficiency in direct marketing strategies.
Skills and Achievements
Jennifer Oliver is skilled in identifying new business opportunities while ensuring compliance with financial regulations. She has a strong track record of working to branch and individual KPIs, which has helped her sustain excellent customer service throughout her career.