Jessica Masone
About Jessica Masone
Jessica Masone serves as the Lead Risk Manager at Nationwide Building Society, a position she has held since 2021. With a background in various roles within the organization, she has accumulated over a decade of experience in risk management and governance.
Work at Nationwide Building Society
Jessica Masone has been serving as the Lead Risk Manager at Nationwide Building Society since 2021. In this role, she oversees risk management strategies and ensures compliance with regulatory requirements. Prior to this position, she held various roles within the organization, including Governance and Control Manager from 2018 to 2021, and Governance and Control Consultant from 2015 to 2018. Her career at Nationwide began as a Call Center Agent in 2011, and she progressed through several positions, including Fraud Analyst and Complaint Handler.
Education and Expertise
Jessica Masone studied at The Open University, where she pursued a Bachelor of Laws (LLB) degree from 2014 to 2020. This educational background in law provides her with a solid foundation in regulatory compliance and risk management. Her expertise is further enhanced by her extensive experience in various roles at Nationwide Building Society, where she has developed skills in governance, control, and risk assessment.
Background
Jessica Masone began her career at Nationwide Building Society in 2011 as a Call Center Agent. Over the years, she transitioned into roles with increasing responsibility, including positions as a Fraud Analyst and Complaint Handler. Her experience in governance and control roles has equipped her with a comprehensive understanding of the financial services sector and the importance of effective risk management.
Career Progression
Jessica Masone's career at Nationwide Building Society reflects a clear trajectory of professional growth. Starting as a Call Center Agent, she quickly moved into analytical and governance roles. Her positions as Fraud Analyst and Complaint Handler allowed her to develop critical insights into customer interactions and risk factors. This experience culminated in her current role as Lead Risk Manager, where she applies her knowledge to enhance the organization's risk management framework.