Jo Inglis
About Jo Inglis
Jo Inglis is a Product Manager at Nationwide Building Society, with extensive experience in various roles at Zurich Insurance Company Ltd. She specializes in transforming business operations, applying LEAN methodology, and advocating for diversity and inclusion within the workplace.
Current Role at Nationwide Building Society
Jo Inglis serves as a Product Manager at Nationwide Building Society, a position she has held since 2018. In this role, she focuses on managing product development and enhancing customer experience. Her tenure at Nationwide has allowed her to leverage her extensive background in operational effectiveness and compliance to drive product innovation and improve service delivery.
Previous Experience at Zurich Insurance Company Ltd
Jo Inglis has a significant history with Zurich Insurance Company Ltd, where she held various roles from 2005 to 2018. Her positions included Illustrations Team Manager, Sourcing & Supplier Governance Specialist, and Compliance Consultant. Throughout her time at Zurich, she developed expertise in service management, agency remuneration, and supplier governance, contributing to the transformation of business operations.
Education and Qualifications
Jo Inglis attended St Laurence School from 1995 to 2002, where she achieved 11 GCSEs and 3 A Levels with a focus on Maths, English, and Sciences. This educational background laid the foundation for her career in product management and operational roles within the insurance sector.
Expertise in Business Operations and Compliance
Jo Inglis possesses a broad skill set in operational effectiveness, compliance, risk management, and supply-chain segmentation. She demonstrates proficiency in LEAN methodology, which she utilizes to implement solutions that add measurable value. Her experience includes engaging stakeholders at various levels to facilitate change in complex environments.
Commitment to Diversity and Inclusion
Jo Inglis is an active member of the internal Disability Inclusion Group and has a keen interest in Diversity and Inclusion initiatives. She participates in both local and global networks, advocating for inclusive practices within the workplace. Additionally, she acts as a Vulnerable Customer Champion, focusing on enhancing customer satisfaction and support.