Joanna Cragg Sapsford
About Joanna Cragg Sapsford
Joanna Cragg Sapsford is a Lead Business Enterprise Architect at Nationwide Building Society, where she has worked since 2012. She has extensive experience in public service and human resources, having held various roles at the Welsh Government and other organizations.
Work at Nationwide Building Society
Joanna Cragg Sapsford has served as the Lead Business Enterprise Architect at Nationwide Building Society since 2012. In this role, she is responsible for aligning business strategies with technology solutions to enhance operational efficiency. Her tenure at Nationwide spans over 12 years, during which she has contributed to various initiatives aimed at improving business processes and customer experience.
Previous Experience in Public Service
Prior to her current role, Joanna worked at Llywodraeth Cymru / Welsh Government in several capacities. She was the Head of Public Service Human Resources Strategy Development from 2010 to 2011 and the Head of Human Resources Strategy Development from 2008 to 2010. Additionally, she served as Deputy Programme Manager for the Location Strategy Programme from 2003 to 2008. These positions involved strategic planning and implementation of human resources initiatives within the public sector.
Experience in Business Consulting
Joanna worked as a Business Consultant at Nine Feet Tall for one year from 2011 to 2012. During her time there, she provided expert advice to clients on improving business performance and operational strategies. This role allowed her to leverage her extensive knowledge in business architecture and strategy development.
Educational Background
Joanna holds a Bachelor of Science degree from the University of Plymouth, which she completed from 1991 to 1994. She furthered her education by obtaining a Master of Business Administration from the Open University, studying from 2005 to 2008. Her academic qualifications support her expertise in business strategy and management.
Early Career at Halifax
Joanna began her career at Halifax, where she worked as a Graduate Programme and Team Manager from 1995 to 2000. In this role, she managed teams and contributed to the development of graduate training programs, gaining valuable experience in team leadership and organizational development.