Jonathan Howell
About Jonathan Howell
Jonathan Howell is the Practices Governance and Control Lead at Nationwide Building Society, where he has worked since 2015. With a background in service management and contract management, he has over two decades of experience in leading teams and optimizing service delivery across various organizations.
Work at Nationwide Building Society
Jonathan Howell has been employed at Nationwide Building Society since 2011. He initially served as Environment Service Manager for two years before transitioning to Practice Manager - Environment Services, Enterprise Development in 2013. In 2015, he took on the role of Practices Governance and Control Lead. His tenure at Nationwide spans over a decade, during which he has contributed to various initiatives focused on governance and control within the organization.
Previous Employment History
Prior to his current role, Jonathan Howell held several positions in different organizations. He worked at Bull Information Systems from 1996 to 1998 as Contract Manager and Service Manager, and later as Business Manager from 1998 to 2002. He served as Business Manager and Contract Services Manager at Steria from 2002 to 2007. Additionally, he was an Account Manager and Service Delivery Manager at Scantrack Healthcare Systems Ltd from 2008 to 2010. Jonathan also briefly worked as Interim IT Project Manager for Test Valley Borough Council and Winchester City Council in 2011.
Education and Expertise
Jonathan Howell studied at Hreod Burna High School. He has developed a strong expertise in leading teams through TUPE transfers, managing change programs, and implementing service delivery models. His experience includes both supplying and receiving managed services, which provides him with a comprehensive understanding of service delivery dynamics. He specializes in transforming margin and revenue while optimizing value for businesses and their customers.
Achievements in Service Delivery
Throughout his career, Jonathan Howell has established a proven track record in instilling commercial and service values that benefit organizations and their clients. He has successfully managed change programs with a focus on achieving commercial and operational objectives. His leadership in various roles has emphasized the importance of smooth transitions and integration during team changes.