Jovanka Ljubicic Farmer Ce Map Ce Fa
About Jovanka Ljubicic Farmer Ce Map Ce Fa
Jovanka Ljubicic is a Personal Banking Insurance Manager at Nationwide Building Society, specializing in Digital and Telephony services. She has extensive experience in the banking sector, having worked in various roles at Nationwide and previously served as an Interpreter/Translator for the British Army.
Current Role at Nationwide Building Society
Jovanka Ljubicic Farmer currently serves as the Personal Banking Insurance Manager in the Digital/Telephony division at Nationwide Building Society. She has held this position since 2020, contributing to the organization's efforts in enhancing digital banking services and telephonic customer support. Her role involves managing insurance products and ensuring customer satisfaction through effective service delivery.
Previous Experience at Nationwide Building Society
Jovanka has extensive experience at Nationwide Building Society, having worked in various capacities since 2002. She began as a Mortgage Underwriter in the Intermediary Mortgage Centre from 2002 to 2004, followed by a promotion to Senior Mortgage Underwriter from 2004 to 2009. After a brief period as a Customer Account Manager in the Retail Branch Network from 2009 to 2013, she transitioned to the role of Personal Banking Insurance Manager in the Retail Branch Network, where she served from 2013 until 2020.
Background with the British Army
Before her tenure at Nationwide Building Society, Jovanka worked as an Interpreter/Translator for the British Army in Croatia from 1995 to 2001. This role involved providing language support and facilitating communication in various operational contexts, contributing to her skills in customer interaction and service.
Educational Qualifications
Jovanka holds a degree in Economics from the University of Zagreb, where she studied prior to her career in banking and finance. Additionally, she furthered her education at the University of Greenwich from 2000 to 2003, enhancing her knowledge and skills relevant to her professional roles in the financial sector.