Kate Bristow
About Kate Bristow
Kate Bristow serves as the Head of IT Service Management at Nationwide Building Society, where she has worked since 2021. With extensive experience in IT operations and management, she has held various roles within the organization since 2006, contributing significantly to the transition towards a DevOps and Agile IT model.
Current Role at Nationwide Building Society
Currently, Kate Bristow serves as the Head of IT Service Management at Nationwide Building Society. She has held this position since 2021, contributing to the organization's IT operations in the United Kingdom. In her role, she is responsible for implementing best practice IT Service Management processes and standards, ensuring the effective delivery of IT services across the organization.
Previous Positions at Nationwide Building Society
Kate Bristow has held multiple roles at Nationwide Building Society prior to her current position. She worked as Head of IT Support for four months in 2021, and as Senior Operations Manager - ECC from 2014 to 2021 for seven years. Additionally, she served as Senior Infrastructure Manager from 2019 to 2021, Platform Manager from 2013 to 2014, and Outsourced Services Pipeline Manager from 2009 to 2010. Her experience spans various aspects of IT operations and management.
Education and Qualifications
Kate Bristow studied at Swindon College, where she achieved a qualification in Information Technology from 1999 to 2001. This educational background laid the foundation for her extensive career in IT operations and management within the financial services sector.
Expertise in IT Operations Management
Kate Bristow possesses extensive experience in managing IT operations within a Command Centre environment. She has played a key role in transitioning Nationwide Building Society towards a federated DevOps and Agile IT model, demonstrating her capability in adapting IT practices to meet evolving organizational needs.