Kate Herbert
About Kate Herbert
Kate Herbert is a Cluster Manager and Senior Branch Manager with extensive experience in the banking sector. She has held various roles, including Customer Advisor and Bank Manager, across multiple locations in the United Kingdom since 2007.
Current Role as Cluster Manager - Senior Branch Manager
Kate Herbert currently holds the position of Cluster Manager - Senior Branch Manager, a role she has been in since 2021. She operates in Wigan, England, United Kingdom, where she oversees multiple branches and ensures operational efficiency. Her responsibilities include managing branch staff, implementing company policies, and enhancing customer service standards.
Previous Experience in Banking and Management
Kate Herbert has extensive experience in the banking sector. Prior to her current role, she served as a Senior Branch Manager from 2019 to 2021 in Wigan. She also worked as a Bank Manager at RBS from 2017 to 2021, managing operations across several locations including Stockport and Hazel Grove. Additionally, she held the position of Branch Manager in Salford from 2013 to 2015.
Early Career in Customer Service
Kate Herbert began her career in customer service roles. She worked as a Customer Assistant at Lloyds TSB from 2007 to 2011, gaining foundational experience in customer relations. She later transitioned to a Customer Advisor role in Salford from 2012 to 2013, further developing her skills in client engagement.
Recruitment Experience at RZ Group
Before her extensive banking career, Kate Herbert worked as a Recruitment Consultant at RZ Group for eight months in 2011. This role involved sourcing candidates and matching them with suitable job opportunities, providing her with valuable insights into recruitment processes.
Educational Background at Bedford High School
Kate Herbert completed her secondary education at Bedford High School. This educational foundation has contributed to her professional development and career trajectory in the banking and customer service industries.