Kate Quigley Weijers

Kate Quigley Weijers

Service Design & Improvement Manager @ Nationwide Building Society

About Kate Quigley Weijers

Kate Quigley Weijers is a Service Design & Improvement Manager at Nationwide Building Society, where she has worked since 2018. With a background in graphic design and extensive experience in training and development, she focuses on enhancing HR services for approximately 26,000 employees.

Work at Nationwide Building Society

Kate Quigley Weijers has held multiple roles at Nationwide Building Society since 2010. She began her tenure as a Regulatory Sales & Service Designer for 10 months. Following this, she served as a Training Portfolio Consultant for one year, and then as a Training Portfolio Manager from 2012 to 2015. After a three-year role as Digital Learning Systems Manager, she transitioned to her current position as Service Design & Improvement Manager in 2018. In her current role, she focuses on enhancing HR services for approximately 26,000 employees.

Education and Expertise

Kate Quigley Weijers studied at the University of the West of England, where she earned a BA (Hons) in Graphic Design from 1999 to 2002. Her educational background supports her expertise in service design and improvement, particularly within the HR domain. She utilizes management information and user feedback to identify and address business issues, demonstrating her analytical skills and commitment to enhancing employee interactions.

Background

Prior to her extensive career at Nationwide Building Society, Kate Quigley Weijers worked as a Learning and Development Advisor at the Environment Agency from 2009 to 2010. This role provided her with foundational experience in learning and development, which she later applied in her various positions at Nationwide. Her career trajectory reflects a consistent focus on training, development, and service design.

Achievements in Service Design

In her current role as Service Design & Improvement Manager, Kate Quigley Weijers designs, implements, and evaluates solutions to enhance the HR service offering at Nationwide Building Society. She manages content for an Oracle cloud digital assistant and knowledge center, aiming to improve HR processes. Her work is focused on simplifying employee interactions with HR, addressing the needs of a large workforce.

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