Kate Raikes
About Kate Raikes
Kate Raikes is the Lead Product Manager for Customer Management in Mortgages at Nationwide Building Society, where she has worked since 2015. She has a diverse background in marketing and customer services, with previous roles at various organizations including NCT Charity and Meko Ltd.
Current Role at Nationwide Building Society
Kate Raikes serves as the Lead Product Manager for Customer Management in the Mortgages division at Nationwide Building Society. She has held this position since 2015, contributing to the development and management of customer-focused mortgage products. In addition to her current role, she has also worked as a Manager in Customer Management for Mortgages since 2013, demonstrating her long-term commitment to the organization.
Previous Experience at Nationwide Building Society
Kate Raikes has a history with Nationwide Building Society that spans several roles. She began her career there as a Marketing Assistant from 2010 to 2011. Following this, she worked as a Corporate Graduate from 2011 to 2013, gaining valuable experience in various aspects of the business. Her extensive tenure at Nationwide Building Society highlights her growth and development within the organization.
Education and Professional Development
Kate Raikes has pursued a comprehensive education in marketing and business. She studied at the Chartered Institute of Marketing from 2012 to 2014. Additionally, she holds a Bachelor of Science degree from Royal Holloway, University of London, which she completed from 1999 to 2002. She has also been studying at CIMA since 2008, further enhancing her professional qualifications.
Background in Customer Services and Volunteering
Before her roles in marketing and product management, Kate Raikes worked at NCT Charity as a Parent Services Administrator and Antenatal Teacher from 2003 to 2010. This experience involved direct engagement with parents and families, showcasing her commitment to customer service. She has also volunteered in various capacities during this time, contributing to her understanding of community needs.
Early Career and Market Research Experience
Kate Raikes began her career in market research at Meko Ltd, where she worked from 2004 to 2007. This role provided her with foundational skills in analyzing market trends and consumer behavior. Additionally, she attended Tomlinscote School from 1992 to 1998, which laid the groundwork for her future educational pursuits.