Katherine Waldon
About Katherine Waldon
Katherine Waldon is a Content Designer at Nationwide Building Society, where she has worked since 2021. She has held various roles within the organization, including Senior Strategy & Performance Analyst and Channel Enablement Consultant, and has a Master's Degree in Urban History from the University of Leicester.
Work at Nationwide Building Society
Katherine Waldon has held multiple roles at Nationwide Building Society since 2013. She began her career there as a Customer Service Consultant, working for 9 months. Following this, she served as a Complaints Handler for 11 months and transitioned to the role of Operational Quality Analyst for 6 months in 2015. Waldon then took on the position of Channel Enablement Consultant from 2015 to 2018, where she worked for 3 years. Afterward, she became a Senior Strategy & Performance Analyst from 2018 to 2020 for 2 years. She briefly worked as a Colleague Voice Manager for 10 months before assuming her current role as a Content Designer in 2021, where she has been for 3 years.
Education and Expertise
Katherine Waldon studied at the University of Leicester, where she earned a Bachelor’s Degree in History from 2009 to 2012. She continued her education at the same institution and achieved a Master’s Degree in Urban History from 2012 to 2013. Her academic background provides her with a solid foundation in research and analysis, which complements her professional experience in various analytical and content-focused roles.
Background
Katherine Waldon has a diverse professional background, primarily centered around her tenure at Nationwide Building Society. Her career trajectory includes roles that emphasize customer service, quality analysis, and strategic performance. This progression reflects her adaptability and growth within the organization, leading to her current position as a Content Designer.
Professional Development
Throughout her career at Nationwide Building Society, Katherine Waldon has engaged in various roles that have contributed to her professional development. Each position, from customer service to strategic analysis, has equipped her with a unique set of skills and insights into the financial services sector. Her current role as a Content Designer allows her to leverage her extensive experience in strategy and performance to enhance customer engagement.