Katie Mc Donnell
About Katie Mc Donnell
Katie McDonnell serves as a Personal Banking Manager at Nationwide Building Society in Northampton, United Kingdom, where she has worked since 2017. With a background in Travel and Tourism and experience in customer service and risk management, she brings a unique perspective to her role.
Work at Nationwide Building Society
Katie Mc Donnell has been employed at Nationwide Building Society since 2016, initially serving as a Customer Representative. In 2017, she advanced to the role of Personal Banking Manager within the Nationwide Now division. Her tenure at Nationwide spans over seven years, during which she has developed expertise in customer service and risk management in the financial services sector. She operates from Northampton, United Kingdom, where she engages with customers to provide tailored banking solutions.
Education and Expertise
Katie Mc Donnell studied at The College of West Anglia, where she focused on Travel and Tourism, earning a BTEC qualification. This educational background contributes to her understanding of customer relations, enhancing her ability to connect with clients in her current role. Additionally, she possesses expertise in risk management and customer service, which are essential skills in the financial services industry.
Background in Retail and Aviation
Before her career in banking, Katie Mc Donnell worked in various roles that provided her with diverse experience. She served as a Dairy Manager at Tesco PLC from 2012 to 2015 in Hunstanton, Norfolk, where she managed dairy product operations. Prior to that, she worked as Cabin Crew for easyJet from 2011 to 2012 in Stansted Mountfitchet, Essex. These roles have equipped her with strong customer service skills and the ability to handle diverse situations.
Previous Experience in Banking
Katie Mc Donnell has experience in the banking sector, having worked at Barclays UK as a Community Banker Essentials Banking from 2015 to 2016 in Hunstanton. This role allowed her to further develop her skills in customer service and community engagement, which she has since applied in her current position at Nationwide Building Society.
Technical Skills
Katie Mc Donnell possesses strong skills in Microsoft Word and Microsoft Office. These technical competencies support her efficiency in managing customer interactions and administrative tasks within her role as Personal Banking Manager at Nationwide Building Society.